WePlay Age Correction Request

I am writing regarding an issue with the date of birth information on my WePlay game app account. While I was setting up the account, my nephew accidentally entered their own date of birth instead of mine, so my age on the account is incorrect. Because of this, I am currently unable to take CP and play properly together with my close friend, and this situation has become urgent for me. I noticed the problem around 15 April and since then it has been preventing me from using the account as intended. I use WePlay on an Android device. There is no option in the app for me to correct or update the date of birth myself, so I am stuck with this wrong information on my profile. On 10/8/2026 I contacted WePlay support about this issue, but so far the problem has not been resolved. I kindly request that the date of birth on my WePlay account be changed or reset to my real date of birth so that my age is correctly reflected. If necessary, I am ready to verify my identity through any reasonable method you require so that the information can be corrected safely. I would like this to be handled as soon as possible so that I can take CP again and continue playing normally with my friend.