Zara Sent Me a Used, Perfume-Scented Product and Refused to Accept a Return
On June 11, I received my Zara online order—only to find that the product they sent was clearly used. As soon as I opene...d the package, I was hit with the strong smell of perfume, and the item showed obvious signs of prior wear. This is completely unacceptable. I paid for a brand-new item, not someon