If you discover any illegal charges from Yourselfirst, respond quickly. Start by login into your account at (https://app.yourselfirst.com/en/sign-in).
Go to Profile > Account Settings > Manage Plans to view and cancel any active subscriptions. If you have any problems, contact their support service at [email protected].
To get a refund, send an email to [email protected] with information about the fraudulent charge and your account. Be advised that some consumers have reported difficulty obtaining refunds and canceling memberships with Yourselfirst.
If you do not receive a satisfactory response, you may contact your payment provider to dispute the charge.
Furthermore, reporting the problem to Xolvie can help others avoid a similar situation.
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