I have sent two complaints but received no response. You took money from my account without authorization—£1.72 on 21st August, which I authorized, but then another £24.21 on 1st September, which I did not authorize. Please refund this amount as this is my 3rd request; otherwise, I will escalate the matter to the ombudsman.
On September 29, 2025, an amount of $6 (159.99 TRY) was withdrawn from my bank card ending in 3327, without my knowledge... or authorization under the name Helppay. This is not the first time this has happened — a similar unauthorized charge occurred previously, and this marks the second incident. I h
Helppay has charged my account without my permission on three different occasions within a single month. Specifically, u...nauthorized withdrawals were made on June 10, June 17, and June 24 of 2025. I never approved these transactions, never subscribed to any related service, and have no idea what thes
Helppay has withdrawn money from my account without my knowledge or permission. On checking my bank statement, I saw tha...t ₺99 was charged three separate times in a row—adding up to a total of ₺297. I never authorized these transactions, never subscribed to any service linked to Helppay, and certainl
Although I have never purchased any service or package from the company Claritycheck, today at 20:23, I noticed an unaut...horized withdrawal of ₺638.58 from my Garanti Bank account. I have a transaction receipt from my bank as proof. I tried to contact Claritycheck customer service, but I could not re
Unauthorized charges were made on my credit card ending in 9896 by a merchant listed as Helppay, totaling ₺134.99. The f...irst charge of ₺79.90 was processed on December 16, 2024, and the second on April 15, 2025—both without my knowledge or approval. I do not have any subscriptions or services connec
