I placed an order on Yemeksepeti at 9 AM, but received completely different items than what I ordered. When I reached out to their help center, they informed me that it would take 48 hours for a response. This delay is unacceptable, as I expect either the correct order or an immediate refund.
It’s incredibly frustrating to experience this level of unresolved service. I chose Yemeksepeti for its convenience, yet their lack of prompt support has been disappointing. Please resolve this issue immediately by sending the correct items or processing my refund.
I placed an order through Yemeksepeti, and after approximately 30-40 minutes, the food arrived, but it was incomplete. I contacted their live support, and they assured me that the order would be corrected and the new one was on its way. However, I have now been waiting for two hours, and my order st...
I placed an order on Yemeksepeti at 22:47. After waiting for an hour, I attempted multiple times to inquire about the status of my order by contacting the Help Center. Unfortunately, the support I received was unhelpful and lacked any meaningful resolution. Despite being repeatedly informed that the...
I placed an order with Yemeksepeti, but unfortunately, the delivery was missing some items. I paid ₺140 for the item, but I only received a refund of ₺112. When I reached out to support to inquire about my incomplete refund, I received unclear and unhelpful replies that failed to tackle the real pro...
My order on Yemeksepeti was never delivered. Despite informing the support team, it was still marked as “delivered” in the system and my refund was denied. I paid for a service I did not receive and was left completely dissatisfied. This situation is unacceptable. Order number: e9yy-fqox I request a...
Dear Yemeksepeti Team, I am writing to express my dissatisfaction with my recent experience using your service. Although my payment was successfully processed, my order was not created, and I have received no updates regarding its status. For the past ten days, I have been trying to initiate a refun...
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