Even though I had a discount ticket from a bus company that is completely legal, Yemek Sepeti refused to accept it. I double-checked all the details to make sure everything was correct. The coupon was sent to me via email, directly from the official campaign partner. I even reached out to the bus company to confirm its validity, and they assured me it should work on Yemek Sepeti. Despite all this, Yemek Sepeti didn't budge. In response, they wrote, “This coupon is for a specific customer base only.” But if I’m not part of that customer base, then why do I even have the coupon in the first place?
I initially wanted to cancel the order I placed through Yemek Sepeti, but the platform did not allow it. The product arrived late and completely ice cold, so I refused to accept it and sent it back. I even contacted customer service right away to explain the situation, but they were unhelpful and di...
I placed an order on Yemek Sepeti. Since I forgot to add an item to my order, I contacted customer service. Only about 3-4 minutes had passed. The customer representative told me that they couldn’t add the item because it was over ₺50. For heaven’s sake, what even costs less than ₺50? So, I called t...
I got a faulty product from Yemek Sepeti and wanted to return it, but the whole process was overly complicated and tiring. The return option in the menu is not clearly defined, and the instructions given are quite unclear. It truly seems like the return process is set up to frustrate you into surren...
Yemek Sepeti failed to resolve my issue regarding missing items from my order. Despite paying in full, I did not receive all the products I ordered. Both I, as the customer, and the restaurant agree that I am entitled to a refund or compensation. I even provided photo evidence and detailed explanati...
Yemek Sepeti has been applying random discounts without any explanation, and when I reached out to customer service, they were no help at all. I kept getting told to “send an email” or “call this number,” but despite following all their instructions, my issue remains unresolved. The customer servic...
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