Yemek Sepeti has been applying random discounts without any explanation, and when I reached out to customer service, they were no help at all. I kept getting told to “send an email” or “call this number,” but despite following all their instructions, my issue remains unresolved.
The customer service representatives were not only unhelpful but also very rude in their responses, leaving me feeling mistreated and frustrated. This lack of accountability and disrespect for customers is unacceptable. I expect Yemek Sepeti to address this issue seriously and provide proper support to resolve my complaint.
I initially wanted to cancel the order I placed through Yemek Sepeti, but the platform did not allow it. The product arrived late and completely ice cold, so I refused to accept it and sent it back. I even contacted customer service right away to explain the situation, but they were unhelpful and di...
Instead of resolving my complaint about the faulty product by contacting the relevant company, Yemek Sepeti had the audacity to come up with a ridiculous offer like "let's create a ₺70 return code for you"—which is basically their way of telling me to order from them again, as if that somehow solves...
Yemek Sepeti is taking payments for my orders without asking me first, and they even went ahead and duplicated an order I had already canceled. It see...
My order from Yemek Sepeti on 21.07.2025 was cancelled, but I still haven’t received a refund. They said credit card payments would be refunded within 1–3 business days, but that hasn’t happened. I’ve checked with my bank multiple times, and there’s no sign of the refund being processed. It feels li...
Yemek Sepeti failed to resolve my issue regarding missing items from my order. Despite paying in full, I did not receive all the products I ordered. Both I, as the customer, and the restaurant agree that I am entitled to a refund or compensation. I even provided photo evidence and detailed explanati...
Comments