I Did Not Get My Refund After Yemek Sepeti Cancelled Order
My order from Yemek Sepeti on 21.07.2025 was cancelled, but I still haven’t received a refund. They said credit card payments would be refunded within 1–3 business days, but that hasn’t happened. I’ve checked with my bank multiple times, and there’s no sign of the refund being processed. It feels like my issue is being completely ignored. There’s no available customer service, and no one at the company can be contacted for assistance. It’s frustrating to deal with such poor communication. Think twice before placing an order with Yemek Sepeti.
Hello, We see that your refund process has been completed by our payment specialists. We would like to inform you that you can reach our team through the "Help Center > My Requests" section. If you made the payment by credit card, the refund will be made to the card you used within 1-3 business days; if you paid by debit card, it will be refunded within 1-7 business days. We would like to inform you that the process is carried out according to the procedures of the banks. If the issue persists, you can always reach us or through the Help Center. Yemeksepeti User Solutions
