While I was playing Yalla Okey, my account was deleted. A new account was instead established when I attempted to get back in.
This circumstance is shocking and annoying to me. In an effort to recover my account and learn why it was deleted, I contacted Yalla Okey for assistance. But neither the email system nor the in-app support mechanism could get anyone to respond. This can never be tolerated.
If you could advise me on how to fix this, I'd really appreciate it. My account was accidentally deleted and I would like to know why and how it might be restored. I don't want to jump to conclusions about their motives, but it seems like they aren't really listening to the users' concerns because they haven't addressed all of the complaints.
I use the Yalla101 Okey app on my iPhone 13 (iOS). Two days ago, without any prior warning or explanation, both my account and my device were banned. I only realized this when I tried to open the app. I immediately reached out to the support team, but instead of helping, they responded with an unhe...
My Yalla account has been stolen by someone else, and I’ve lost access entirely. This is a high-traffic account that I’ve spent a lot of time and energy building up, and now it’s in someone else’s hands. I believe there has been a serious security failure on Yalla’s end—an account with such high eng...
I have been playing on my Yalla 101 Okey account for a long time, but I am now unable to log in. I am unsure why this issue is occurring and need assistance to resolve it as soon as possible. This has caused a significant inconvenience, as I value the time and effort I’ve invested in the game. I am...
I’ve been unfairly muted in Yalla 101 Okey, and I’m asking for the chat ban on my account to be lifted. I’ve done absolutely nothing wrong to deserve this restriction. I play the game regularly and even spend money on it, yet my ability to communicate has been blocked without any proper reason or wa...
I have been playing 101 Okey Plus for a while and really enjoyed it, but my account was unfairly banned without any explanation. I’ve tried to seek assistance, but I haven’t received a satisfactory reply. I have reached out several times through emails and appeals, but unfortunately, none have recei...
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