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Recep is very satisfied with the result
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Unauthorized Double Charges by Xsolla

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Recep
February 22, 2023 9:23 pm
57

I was recently charged twice by Xsolla Robl, a company I had never heard of and to which I had never given permission to charge my card. I immediately cancelled my credit card to stop it from being used again without my permission. The total cost was about $103. I'm very angry and upset about what's going on, and I want an explanation and a refund as soon as possible. I can't believe that a company would do something so dishonest, and if I have to, I won't be afraid to go to court. I strongly encourage anyone who has had Xsolla Robl charge them without their permission to come forward and talk about it. This kind of scam can't go unnoticed or without consequences.

February 26, 2023 7:13 pm (3 days after complaint)

Hello, We are sorry to hear that you have encountered this issue. We take fraud seriously and investigate every case carefully. Please contact us at help.xsolla.com or [email protected] so that we can address your situation in more detail, and we will definitely check everything. Thank you!

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