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Complaints(2)

Xiaomi Vacuum Mop Pro Warranty Not Granted, Charging Issues, and Frustration with Ouno Service

November 21, 2023 8:56 PM25

I purchased Xiaomi's Vacuum Mop Pro 1 version robot vacuum 1.5 years ago. Facing rapid battery drain, I took it to Ouno ...Authorized Service in Ataşehir. Despite having a warranty, they insisted on a hefty ₺2700 charge, claiming the battery exceeded its charging time. Upon retrieval, the issues persis...

Xiaomi Vacuum Mop Pro 1 Battery Drain

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Xiaomi

November 21, 2023 8:48 PM67

We bought the Xiaomi Vacuum Mop Pro 1 robot vacuum cleaner about a year and a half ago. I contacted the Ouno service cen...ter due to the rapid battery discharge. Despite having a warranty, they offered to replace the battery for ₺2700. They claimed that the reason was that the battery's service life h...