Hello. I purchased a Xiaomi Mi Wi-Fi Pro 300 Mbps device from N11. However, I started having problems with the device as soon as I took it out of the box. I sent it to Ouno Technical Support, and they sent me a new unit instead. The process took more than a month, though, so I can't return the item because of that. The seller, N11, the Ouno service, and the Mi brand are not making it easy to return the item. It seems like they're all putting the blame on someone else. I will no longer buy anything from N11, and I will not even think about buying anything from Xiaomi from now on.
Hey there, I wanted to reach out and talk about my ongoing issues with Xiaomi. I hope that by sharing my experiences, I can help others think twice before choosing this brand. To sum it up, my first device was the Mi 10T Pro, which had a lot of problems and I had to go to the service center multiple...
I had a bad experience with Ouno Service, Xiaomi's authorized service provider. I couldn't get through when I tried to contact them about the shipment of my product. After some detective work, I was able to locate their contact information and ship the item with free shipping. The real challenge, ho...
Even though I've only had my Xiaomi Note 11 Pro for 5 months, the charging adapter is already broken. Even though I only charge my phone at night, I still had this problem. I want a new one because this one is broken. I've never had a problem like this with any other brand, so this is new for me. I'...
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
I bought a Redmi 11 Pro phone, but because of problems with the network, I had to send it in for repair. After about 10 days, they couldn't fix it, so they got a better model to replace it. But the problems are still there on the new phone they sent me. During calls, the other person can't hear my v...
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