I ordered Xiaomi Mi Robot S10T on February 14, 2024 from the pttavm site vysteknoloji company. The box of the incoming product was torn and the used product wrapped in nylon came. I didn't want to bother sending it back again. However, while using it, I saw that the vacuum cleaner was mapping but did not pull at all. Since the Aydın Forum Xiaomi store appeared as an authorized service, I wanted to give it to the service for a fee. However, Aydın Forum Xiaomi store said that they do not provide service other than the product they sell. In this case, my money went to waste. I am complaining about all these companies, both pttavm (for making a store like vysteknoloji sell from their site), vysteknoloji (for sending used, torn boxes, no manual, parts wrapped in bubble wrap only) and Xiaomi (for not standing behind their products even out of warranty).
I purchased a Xiaomi S10T robot vacuum cleaner from Media Markt less than a year ago, and since the day I bought it, the device has been plagued with issues. It constantly experiences mapping errors, gets confused, fails to clean properly, does not mop, spills collected dust, and cannot detect obsta...
I bought the new robot vacuum, the X20+ Vacuum Mop, which was launched in May 2024, from Xiaomi's official website, mi.com. After about 5 months, the product broke down, which can happen with electronic devices. I took it to Ankara Genpa, listed as an authorized service center on Xiaomi’s website, e...
On September 11, 2022, I purchased a Mi Robot Vacuum Mop 2 Pro+ Black Standard with IMEI number 30107.0003784 from Teknomi Teknoloji’s store in Kocaeli. After the product malfunctioned, I returned it to the same store for warranty repair on September 8, 2024. Today is November 13, 2024, and despite ...
I bought the Xiaomi S10+ Plus Robot Vacuum. Two months later, it malfunctioned, and following Xiaomi's guidance, I sent it to their authorized technical service at the Kızılay service center (Service No: 5288212). They demanded ₺3,857, claiming it was due to user error, but I refused repair and requ...
On December 22, 2021, I bought a Xiaomi S10t Robot Vacuum at the Xiaomi store in 41burada Mall. Sadly, the machine only worked for two months before it started breaking down all the time. I couldn't go to the store for a while because I was too busy. When I finally told them about the problem and as...
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