I bought a Xiaomi smart vacuum cleaner from Media Markt in November. However, I was forced to send it to the repair center after running into a charging problem, which quite surprised me at first...I wasn2t prepared for the worst, for I was shocked to learn from the service facility that the vacuum cleaner had rusted?? Rust in the new vacuum cleaner??? Given that the vacuum cleaner is made to handle both wet and dry cleaning, this puzzles me. How on earth could it oxidize? They stated that the guarantee does not cover oxidation, but shouldn't a vacuum cleaner made for wet cleaning be oxidation-resistant? I'm waiting for a comment on this issue from Xiaomi representatives. Having such problems with a product that is just five months old is disappointing. I'm hoping Xiaomi can provide some light on this and quickly allay my worries.
So, I bought a Xiaomi smart vacuum cleaner because I thought it would be a good idea. When I had to send it in to get fixed, the warranty was still good. I thought it would be as good as new when I finally got it back after 1.5 months. I sure was wrong. The thing can't even turn on its own anymore. ...
I bought a Xiaomi robot vacuum from Media Markt, but it broke down before the warranty period was over. After I sent it in to be fixed, the service center told me that the battery problem wasn't covered by the warranty and asked for 2,750₺. It was never made clear to me when I bought the vacuum that...
On May 13, 2023, I went to Aqua Florya Mi Store to buy a Xiaomi robot vacuum as a gift. The next day, after being charged, it stopped working after just two minutes of cleaning, which immediately drained the battery. When I took the item back to the store, they told me they would send it to the serv...
I purchased a Xiaomi S10T robot vacuum cleaner from Media Markt less than a year ago, and since the day I bought it, the device has been plagued with issues. It constantly experiences mapping errors, gets confused, fails to clean properly, does not mop, spills collected dust, and cannot detect obsta...
Dear Xiaomi Company: Do you make products that can only be used for two or three months, work out warranty extension plans with the stores where you sell them, and then tell your technical support that the products are no longer under warranty? My robot vacuum cleaner, which was working and charging...
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