I bought a Xiaomi smart vacuum cleaner from Media Markt in November. However, I was forced to send it to the repair center after running into a charging problem, which quite surprised me at first...I wasn2t prepared for the worst, for I was shocked to learn from the service facility that the vacuum cleaner had rusted?? Rust in the new vacuum cleaner??? Given that the vacuum cleaner is made to handle both wet and dry cleaning, this puzzles me. How on earth could it oxidize? They stated that the guarantee does not cover oxidation, but shouldn't a vacuum cleaner made for wet cleaning be oxidation-resistant? I'm waiting for a comment on this issue from Xiaomi representatives. Having such problems with a product that is just five months old is disappointing. I'm hoping Xiaomi can provide some light on this and quickly allay my worries.
I bought a Xiaomi robot vacuum from Media Markt, but it broke down before the warranty period was over. After I sent it in to be fixed, the service center told me that the battery problem wasn't covered by the warranty and asked for 2,750₺. It was never made clear to me when I bought the vacuum that...
On May 13, 2023, I went to Aqua Florya Mi Store to buy a Xiaomi robot vacuum as a gift. The next day, after being charged, it stopped working after just two minutes of cleaning, which immediately drained the battery. When I took the item back to the store, they told me they would send it to the serv...
I purchased a Xiaomi S10T robot vacuum cleaner from Media Markt less than a year ago, and since the day I bought it, the device has been plagued with issues. It constantly experiences mapping errors, gets confused, fails to clean properly, does not mop, spills collected dust, and cannot detect obsta...
I bought the Xiaomi S10T robot vacuum, but after the first use, I discovered that it is ineffective at cleaning. Despite precise mapping, it does not enter two of my rooms and does not reach certain carpets. I sent it to an authorized service twice, but they say there is no problem (which is odd). I...
I bought a Xiaomi Mi robot vacuum cleaner, and after three years of use, it began displaying a system error or indicating a potential hardware issue. When I contacted the service team for help, I was met with dismissive replies such as "We don’t handle this," and I was informed that these devices ty...
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