Just a few days after I purchased a new laptop from Xiaomi, the screen went totally dark. I have been alternately visiting the service center and the store since then, but nobody is offering a clear fix. Along with already spending more on transportation trying to fix the problem, I paid a significant sum on this laptop. On top of everything, my outdated device hasn't been replaced or repaired, so I'm still stuck using it. It's incredibly frustrating to have to deal with a product that doesn't work properly and customer service that is lacking, especially considering the amount of money I've invested. With the scale of this firm, I had anticipated a much smoother experience.
I've had my Xiaomi product sent for service 7 times and it’s been replaced 3 times. What a hassle! Even after getting replacements, all three items, which were claimed to be brand new, showed up with issues. I'm quite frustrated because I haven't been able to use the product at all. It feels like I'...
I purchased a Xiaomi electric scooter, and problems began after only 6 months. Constant malfunctions, we take it to the service center, they fix it for two days and then send it back, but as I previously stated, I can only use it for two days before the problem reappears. What kind of company does n...
I purchased a Xiaomi Mi 12 Lite device from an authorized dealer for my wife. When I got it, I asked for help with the setup. However, when we attempted to unbox the device, it refused to open. We plugged it in to charge, but there was no response on the screen. We thought the new device needed some...
I purchased an electric scooter from the Xiaomi store. The scooter broke down two times in one week and now I can't use it anymore. After the two incidents, I went to the store and met with a representative named Z****. He confirmed that I was right and assured me that the product could be returned ...
you won't believe the crazy situation I had with this product I bought. like, after using it for only a month, it just randomly shut down and wouldn't turn back on. I was so annoyed, so I thought I'd give Xiaomi's repair service a shot to see if they could fix it. But they totally said no to fixing ...
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