I ordered a product from Mi.com with order number 5230**********72 and a total price of 7782.90 TL. Despite the fact that the legal deadline has passed, they have yet to refund the money to my account. I've called and emailed, but no one has responded; they keep giving me excuses like "it's being processed." Meanwhile, my credit card continues to accumulate interest, but they appear unconcerned about my situation. I only asked to cancel the order within an hour of placing it. When I requested the cancellation, the product hadn't even been processed or shipped back, so there's no reason for them to drag it out like this. They have no right to treat me this way and cause me so much pain.
I placed an order for a Xiaomi television on November 8 through mi.com, paying ₺27,999 by credit card. However, despite the time that has passed, my shipment has still not been delivered. I contacted mi.com customer service multiple times, but I was not given any clear information, nor was I provide...
Dear Xiaomi Customer Service, I am writing to formally request the refund of my order 5250828391063111. On August 26, I purchased a Xiaomi Vacuum S20+ Robot Vacuum from mi.com. Shortly after placing the order, I decided to cancel it. When I attempted to do so through the website, I encountered an er...
I have made a purchase from the official website of Xiomi in Türkiye which is https://www.mi.com/ with the order number of 5230515846403457. I got a powerbank which is broken, one of the lights not working which means its impossible to know if it really gets fully charged. They gave me a cargo numbe...
Hello everyone from Turkey :) I ordered 2 Xiaomi Smart Band 8 in Black and Cream with the order number 5240322147504093 on 22.03.2024 from the online store on Xiaomi's official product sales site www.mi.com. I received the cargo from Dg Teknoloji Bilişim on 26.03.2024. I wanted an exchange because t...
I went to the Mi Store on November 20, 2022, and paid 1100 TL for a Bluetooth headset that I purchased there. It started acting up after four to five months, so I took advantage of the warranty and took it to an authorized repair service. However, after two months, they returned the headset with the...
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