I placed an order for a Xiaomi television on November 8 through mi.com, paying ₺27,999 by credit card. However, despite the time that has passed, my shipment has still not been delivered. I contacted mi.com customer service multiple times, but I was not given any clear information, nor was I provided with a tracking number. Since the payment has been taken and the product has still not been delivered after such a long delay, I am experiencing a clear inconvenience. I urgently request that my order be delivered or that my payment be refunded.
Dear Xiaomi Customer Service, I am writing to formally request the refund of my order 5250828391063111. On August 26, I purchased a Xiaomi Vacuum S20+ Robot Vacuum from mi.com. Shortly after placing the order, I decided to cancel it. When I attempted to do so through the website, I encountered an er...
I ordered a product from Mi.com with order number 5230**********72 and a total price of 7782.90 TL. Despite the fact that the legal deadline has passed, they have yet to refund the money to my account. I've called and emailed, but no one has responded; they keep giving me excuses like "it's being pr...
Hello everyone from Turkey :) I ordered 2 Xiaomi Smart Band 8 in Black and Cream with the order number 5240322147504093 on 22.03.2024 from the online store on Xiaomi's official product sales site www.mi.com. I received the cargo from Dg Teknoloji Bilişim on 26.03.2024. I wanted an exchange because t...
I have made a purchase from the official website of Xiomi in Türkiye which is https://www.mi.com/ with the order number of 5230515846403457. I got a powerbank which is broken, one of the lights not working which means its impossible to know if it really gets fully charged. They gave me a cargo numbe...
I bought something through the www.mi.com/tr/ app, but I still don't have my bill. Both Mi Eko and Xiaomi have been contacted through all available channels, but no solution has been given. My device is broken and needs to be sent to be fixed, but I can't pay for the service without the paperwork. I...
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