My Redmi 13 Pro has been randomly refusing to charge for the past year. At first, we thought the issue was caused by the chargers, so we tried different charging adapters and even replaced them several times, but when the problem persisted, we realized the issue was coming from the phone itself. We contacted the store, and they sent the device to the authorized service center, which claimed the problem had been fixed. However, after receiving the phone, the same charging issue continued. Every time I want to use the phone, I find myself wondering, “Will it charge this time?”—and this causes both inconvenience and loss of time. Since the phone is under warranty and the invoice is registered under my brother’s name, I request that this recurring charging issue be permanently resolved or, if necessary, that a replacement device be provided as a clear solution.
The Redmi 13 Pro phone I purchased from the Mi Store located in Istanbul Moi mall started showing various problems from the very first day. Even though I have been using the device for less than a year, I have been experiencing constant network issues, especially over the past month. The signal sud...
I bought a Redmi 12C a little over two years ago, and I’ve had nonstop problems with it. About 5–6 months after purchasing, the phone started freezing randomly, opening apps by itself, and even making calls without my input — as if it had a mind of its own. Shortly after, it began overheating, would...
Since the day I purchased my Redmi Note 14 Pro, I’ve been constantly experiencing Wi-Fi disconnection issues. The problem isn’t limited to a specific network—it happens everywhere and on all Wi-Fi connections. I’ve already updated the device’s software, and when that didn’t resolve the issue, I sen...
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
I recently purchased a Redmi Note 13 Pro 4G, and the battery drains alarmingly fast. Even with minimal usage, like reading on Twitter, the battery percentage drops significantly. I’ve read similar complaints online, with some users claiming the issue resolves itself after a week, but so far, there’s...
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