Deposit Not Received in 91 Club Wallet

I am writing about an issue I experienced with the platform 91 Club. On 01/09/2026, I deposited 2,000 into my 91 Club account, but this amount has still not appeared in my in‑app wallet. Although the money was successfully taken from my bank, the balance is not reflected in my 91 Club wallet, which prevents me from using my funds. This situation has caused me financial and psychological distress, as I have no clear information about where my money is and when, or if, it will be credited. I request that my 2,000 deposit made on 01/09/2026 be urgently located and added to my 91 Club wallet or, if this is not possible, that the full amount be refunded to the account it was withdrawn from. I also expect a clear explanation about the reason for this problem.