I purchased an Xbox Series X on September 9, 2024, with a 2-year Microsoft warranty, but my device is only showing a 1-year warranty. Despite trying to resolve this issue, I haven’t been able to reach Microsoft support, either domestically or internationally. This is incredibly frustrating as I can’t get any assistance to correct the warranty details.
I’m requesting that this issue be fixed as soon as possible. If someone from Microsoft can contact me, I’ll provide all the necessary information and documents. Please help me get my warranty corrected to the promised 2-year period.
On October 1, 2025, I purchased an Xbox Series Controller gamepad from İtopya. The invoice number for the product is ERA2025000126794. After receiving the item, I noticed that the warranty period was listed as 1 year instead of 2 years, even though both the product box and the official descriptions ...
Hello, I still have nearly a year and a half left on my warranty for my Xbox Series S, but the device suddenly stopped turning on. I submitted a service request for repair, and the status showed "scheduled for pickup." However, over a month has passed with no further updates or courier pickup. I've ...
I purchased an Xbox console in November 2023, and after just one month, it stopped loading games. Microsoft acknowledged the product as defective but informed me that my device could not be repaired or replaced with a new one due to "procedures." Instead, they would send me a refurbished device. Alt...
Hello Dear Xbox Employees, I bought an Xbox Series s game console on 14.08.2022. I registered the product with Microsoft. The serial number of my device is engraved on the Microsoft Limited Warranty for 36 months. The device shut down several times in the first week. After the fourth shutdown, the d...
On September 11, 2024, I purchased a 1-month Game Pass Standard PC package through the Xbox app. I downloaded the games without any issues, but when I tried to play them, I received a Microsoft Store compatibility error. I then entered the email address associated with my Xbox account into the Micro...
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