I made a deposit of ₹5,000 to my X777.com casino account via Paytm UPI on March 18, 2026, at around 6:12 PM, with UTR number 399156230002. The amount was successfully debited from my Paytm account, but it has still not been credited to my X777.com casino balance linked to my mobile number 63548167**.
I have contacted X777.com customer support multiple times regarding this issue, but each day I am only told to wait, and the problem remains unresolved.
I have proof from Paytm confirming that the ₹5,000 UPI transaction with the above UTR was successfully completed.
I request that the ₹5,000 deposited on March 18, 2026, via Paytm UPI to my X777.com account linked to mobile number 63548167** be refunded to my Paytm account as soon as possible, or that I be provided with a clear explanation as to why this completed payment has not been processed.