Quotex Withdrawal Failed

I have been experiencing a serious withdrawal problem with my Quotex account. On 9 March, I requested a withdrawal of 99 euros via bank transfer to my VakıfBank account, but the payment has still not been credited to my bank account and my money remains unavailable. During this time, I contacted Quotex customer support many times and explained that the 99 euro withdrawal has been pending since 9 March. Each time, I was told that the money would reach my bank account within 3–5 days, but on the 5th day I received a message stating that the amount had been returned to my Quotex account and that I should create a new withdrawal request. I have repeated this withdrawal process 5 times, waited 5 days for each attempt, and every time the same thing happened, so despite all these trials I still cannot receive my money in my bank account and I have not been given a clear explanation. I request that my 99 euros be paid to my VakıfBank account as soon as possible and that this withdrawal transaction be completed without any further delay. I also expect a clear written explanation about the reason for this long delay and the repeated cancellation of my withdrawals in order to restore my trust.