I purchased a Vestel Windsor WST 65 E water heater, which was installed by an authorized service technician on October 12, 2024. Unfortunately, I wasn’t home during the installation, and my wife supervised. When I came home that evening, I discovered that the water heater was installed directly in front of the bathroom cabinet door, making it impossible to open the cabinet.
This poorly planned installation has caused significant inconvenience and even led to arguments at home. While the water heater itself is excellent—affordable, reliable, and with a 3-year warranty—the technician’s mistake has left us unable to use our bathroom cabinet.
I am requesting an urgent resolution to this issue. Vestel needs to send a technician to correct this installation error immediately. Proper installation is as important as product quality, and I expect a quick response.
Due to faulty installation by Vestel/Regal service technicians, my water heater fell from its mounting and was damaged. The technicians, clearly lacking proper expertise, failed to drill a hole matching the size of the anchor bolt, causing the water heater to detach. Despite this being their mistake...
I reported an issue with my Vestel Windsor electric water heater (complaint ID: 0009968500) on October 28, stating that water was leaking from the electrical connection area. Vestel’s authorized service team inspected it and claimed the issue was due to an outdated pressure reducer and water hoses, ...
I purchased a Windsor water heater, and just as the 2-year warranty expired, it broke down. The tank developed a crack and started leaking water. This unit has never been moved, was installed by an authorized service team, and has been sitting untouched since installation. How is it possible that t...
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