l am blocked by WESTERN UNION from using their agent banks' mobile applications with cheaper commissions to send monthly small allotments to my family in the Philippines. I did the same thing for the last 3 years easily, l am a retired one living in Istanbul. Western Union Turkiye rejected and blocked my last two transfers for a week before refunding and not accepting another. Their explanation was because of their safety regulations I must fill out a long form of questions on their site which includes proofs of my income. It seems to me that the real cause is cheaper commissions on mobile banking's Western Union applications. They have been given very easily Francishes recently as their secondary workings to many small businesses which are popped out on every street with increasing numbers but charges by double, triple higher commissions than our using Banks mobile phone applications of Western Union. By the way, they need a lot of customers and we prefer easier and cheaper ways instead of their shops. Western Union makes it impossible or harder for us to use mobile applications.
They still wait for my income proof before opening their service to accept spending on my daughter, still. I have started another company with higher commissions instead of unstable w. U.
I’m writing to urgently request the removal of an unexpected restriction on my Western Union account in Türkiye. I recently had money sent to me through your service, but I was shocked to find out I’m no longer able to withdraw the funds. This is the first time I’ve ever encountered an issue with We...
Please remove the restriction on my Western Union account in Türkiye. I am unable to withdraw money that was sent to me through your service. This has been an incredibly frustrating experience, especially since I’ve always found Western Union to be reliable—until now. For reasons unknown to me, a s...
On June 11, 2024, I sent dollars from Uzbekistan to Turkey via Western Union. For two days now, the recipient has been unable to withdraw the money through mobile banking. When they called customer service, they were told it was a special transfer that needed to be collected at a branch. However, up...
I used to easily complete Western Union transactions through bank applications, but now the process has become incredibly frustrating. Withdrawing money has turned into a nightmare. A few months ago, I tried to collect €5,000 sent to me through Western Union. I visited multiple banks and Western Un...
Western Union pays me in Euros. However, when I visit WU branches, they demand on paying me in Turkish Lira, saying that Euros are not accessible. It is a covert commission system. They try to offer me a lower exchange rate. And we have already paid the commission to WU! This occurs at several branc...
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