I bought my WePlay account with ID 99562259 a long time ago and have had no problems with it since. Sadly, the phone number I used to sign up for the account is no longer in service. When I try to log in, the system sends a verification code to this number, which is no longer operational, thus I can't get into my account. I have already been in touch with the WePlay support team through the help section and given them all my account and contact information. Even so, I haven't been able to fix the problem. I'm reaching out again through this site in the hopes of getting back into my account. This has been really frustrating and disappointing for me because I have put a lot of time and work into this account. Please update my contact information or give me another way to log in so I can get back into my account.
I purchased my WePlay account with ID 24065492 and have been using it for a long time without any issues. Unfortunately, the phone number I used to register the account is no longer active. When I try to log in, the system sends a verification code to this inactive number, preventing me from accessi...
I can’t log into my WePlay account (ID: 13871249) because the app won’t send the verification code to my phone number. I’ve been trying since last night and even tried again this morning, but it still doesn’t work. No matter how many times I attempt it, the issue remains the same. I love playing We...
My WePlay account (ID: 81752265) belongs to me, but due to a security issue, I had to change my phone number. Now, I cannot log into my account because my old number is still linked to it. I need to update my phone number by verifying my identity, but I couldn’t find a solution through my mobile op...
I can no longer access my WePlay account, even though the phone number linked to it is mine. Just yesterday, I logged in without any issues, but today, I’m completely locked out. When I try to log in, the app says the account is active on another device. I still receive the SMS verification codes, w...
My WePlay account is linked to my Facebook profile, but I never connected a phone number to it. Now, whenever I try to log in, the system asks for a verification code—yet since no phone number is attached, I’m unable to receive or enter any code. To make things worse, the only WePlay account that d...
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