I purchased my WePlay account with ID 24065492 and have been using it for a long time without any issues. Unfortunately, the phone number I used to register the account is no longer active. When I try to log in, the system sends a verification code to this inactive number, preventing me from accessing my account.
I have already contacted your support team through the help section and provided all my contact information and account details. Despite this, I have not been able to resolve the issue. I am reaching out again through this platform in hopes of regaining access to my account.
This situation has caused significant frustration and disappointment, as I have spent a lot of time and effort on this account. I kindly request that you update my contact details or provide an alternative login method so I can access my account again.
I bought my WePlay account with ID 99562259 a long time ago and have had no problems with it since. Sadly, the phone number I used to sign up for the account is no longer in service. When I try to log in, the system sends a verification code to this number, which is no longer operational, thus I can...
I can’t log into my WePlay account (ID: 13871249) because the app won’t send the verification code to my phone number. I’ve been trying since last night and even tried again this morning, but it still doesn’t work. No matter how many times I attempt it, the issue remains the same. I love playing We...
My WePlay account is linked to my Facebook profile, but I never connected a phone number to it. Now, whenever I try to log in, the system asks for a verification code—yet since no phone number is attached, I’m unable to receive or enter any code. To make things worse, the only WePlay account that d...
My WePlay account (ID: 81752265) belongs to me, but due to a security issue, I had to change my phone number. Now, I cannot log into my account because my old number is still linked to it. I need to update my phone number by verifying my identity, but I couldn’t find a solution through my mobile op...
I can no longer access my WePlay account, even though the phone number linked to it is mine. Just yesterday, I logged in without any issues, but today, I’m completely locked out. When I try to log in, the app says the account is active on another device. I still receive the SMS verification codes, w...
Comments