I have been experiencing an ongoing problem on the WePlay iOS app on my iPhone for over a month. When I try to send gifts, the system does not deduct or use my gold as it should, so I cannot properly send gifts despite having gold in my account. My WePlay account details are as follows: username/ID: tedfrank*** and email: tomatoc****@gmail.com. This issue has been continuing for a long time and is affecting how I use the app and interact on the platform. I kindly request that this problem with gold deduction during gift sending be identified and fixed as soon as possible so that I can use my gold normally again.
I’m currently experiencing a frustrating issue on WePlay—I’m completely unable to use my gold. I can’t send gifts to others or even to myself, despite having a balance available. I haven’t done anything that should restrict my account, yet for some reason, the gold is locked and unusable. This is s...
I transferred money to WePlay expecting to receive in-game gold, but nothing was added to my account. I waited, refreshed, checked again—still no gold. On top of that, no refund was sent to my bank account either. So now I’m left with no gold and no money, and I’m getting absolutely no explanation. ...
I can’t log into my WePlay account (ID: 13871249) because the app won’t send the verification code to my phone number. I’ve been trying since last night and even tried again this morning, but it still doesn’t work. No matter how many times I attempt it, the issue remains the same. I love playing We...
On August 7, 2025, I attempted to purchase gold on Weplay by transferring ₺510 via Ziraat Bank to my account (ID: 27924638). The transaction went through without any error message, yet the gold was never credited to my account. Instead, the money remained in the bank transfer record and did not appe...
I’m very frustrated with my experience on the WePlay platform. Despite not playing any games recently, my balance keeps dropping for no reason. Every time I log in, I notice that my credits have decreased, even though I haven’t joined a single match or participated in any event. This situation make...
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