I’m currently experiencing a frustrating issue on WePlay—I’m completely unable to use my gold. I can’t send gifts to others or even to myself, despite having a balance available. I haven’t done anything that should restrict my account, yet for some reason, the gold is locked and unusable.
This is seriously affecting my ability to enjoy the game, which I normally play with enthusiasm. I haven’t received any warning, error message, or explanation for why my gold usage is disabled. It feels like a system error, and I would really appreciate it if someone from the support team could step in and resolve this as soon as possible.
Please review my account and restore my ability to send and use gold. I love the platform and just want to get back to enjoying it without these unnecessary restrictions. Thank you in advance to anyone who helps.
I transferred money to WePlay expecting to receive in-game gold, but nothing was added to my account. I waited, refreshed, checked again—still no gold. On top of that, no refund was sent to my bank account either. So now I’m left with no gold and no money, and I’m getting absolutely no explanation. ...
Hello, I’m dealing with a frustrating issue on my WePlay account. I’ve been banned from making any new top-ups, and apparently this is because a previous balance was withdrawn. Now, I can’t add any money to my account, and I have no idea how to fix this. The app doesn’t provide any guidance or expla...
I can no longer access my WePlay account, even though the phone number linked to it is mine. Just yesterday, I logged in without any issues, but today, I’m completely locked out. When I try to log in, the app says the account is active on another device. I still receive the SMS verification codes, w...
My WePlay account has been banned, and no matter what I try, I can’t get back in. Every time I attempt to log in, I get the same message saying my account has been permanently restricted due to rule violations—but I wasn’t even told what rules I supposedly broke. This has been incredibly frustrating...
My WePlay account has been banned, and no matter what I try, I can’t get back in. Every time I attempt to log in, I get the same message saying my account has been permanently restricted due to rule violations—but I wasn’t even told what rules I supposedly broke. This has been incredibly frustratin...
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