5
Resolved

I'm Unable to Cancel Watsons Online Order, Customer Service MIA!

April 11, 2024 12:30 PM83

I recently purchased from Watsons online, and now I find myself in a bit of a predicament. I've been trying to cancel my order, but it's been impossible to get in touch with their customer service, no matter how much effort I put into it. It's quite exasperating, particularly given the subpar design of their website. If I had been aware of the challenges involved in navigating and seeking assistance, I might have reconsidered my decision to make the purchase. I've made several attempts to reach out to their customer service number, but unfortunately, I haven't been able to find a solution. Unproductive. In addition, I've heard from others that the return process can be quite troublesome. What do you do then?

April 11, 2024 12:25 PM

Dear Customer Fatma K., We will get back to you regarding your feedback as soon as possible. You can share your thoughts and experiences about Watsons with us through the "Support" section located at the bottom right corner, from 09:00 to 22:00, 7 days a week. Wishing you wonderful days as the Watsons Family, Watsons Communication Center

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