I bought 4 products and one of them was shampoo. They didn't wrap them and just put them in a box without attention. The shampoo bottle was empty because it all spilled in the box and damaged the box and the other 2products. When I called the custemer service they said that we can't replace the products and if you want to get refund you have to pay the delivery costs. Was it my fault or yours? This was my 3rd watsons online shopping that I have similar problems and it was the last one!
I bought a product from Watsons. However, the product arrived broken. I called customer service and requested a replacement. However, they said that they could not exchange the product for online orders and that it should be returned. They are the ones who sent the product incorrectly and did not pr...
This isn't the first problem I've had with Watsons, it probably won't be the last, I had shampoo spilled into my surprise box before, my eyeshadow palette, packaging, everything was ruined, only 125 TL limited 25 TL coupon was given this time, my order was canceled without a call without any indicat...
I bought something from Watsons, and the remaining items were expected to cost more than 3000 Turkish liras by the 21st. My products, however, have yet to arrive. When I contacted their customer service, they directed me to the shipping company. However, when I contacted the shipping company, they c...
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