On Watsons' website, I put in an order for 507.33 TL and paid with my credit card. Today, the store sent me an SMS saying that my order was canceled because of a technical problem. I only asked for things that were in stock at the store; I didn't ask for anything that wasn't there. I already used my credit card to pay for the items. If you can't handle online shopping, close down your website. I want the items I ordered to be sent to my address, and I want the reward points I earned to be added to my card. I hope that Watsons will fix this mistake as soon as they can. I'm upset and disappointed with Watsons' online store and customer service because of this. It is not okay to cancel an order because of a technical problem and not offer a good solution. As a regular customer, I should get better treatment than this. I want Watsons to act right away and fix this problem.
On June 23, 2023, I placed an order at Watsons store and paid with my credit card. However, on July 3, 2023, I received an SMS stating that my order had been canceled due to a system issue. I felt disappointed and frustrated upon reading the message. The SMS read, "Dear Mehmet M***, your order (Orde...
I feel like Watsons is messing with me. I made a purchase five days ago using ₺400 worth of Watsons points. And now, just when I was eagerly anticipating my package, they went ahead and canceled my order. Hey, they did it without asking me! They claim they'll give me a refund for the points, but eve...
I made a purchase at Watsons worth 500 TL for campaign points that values at 250 TL. Despite complying with all the campaign conditions, I was unable to use my points due to Watsons' own system error until the expiration date of the points on June 25th. I also shared screenshots of the issue with th...
While usin' my Watson's card, got a message saying I've got 31.45 TL to spend. So, I saw this info and thought, "Yeah, I can totally afford two paints!" But when I tried to pay, it showed that I only had 2 TL left. I can show you the message as proof if you want. There is no other explanation, they'...
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