Vivense Failed to Complete My Wardrobe Assembly Since October Despite Payment
The assembly of the wardrobe I bought from Vivense still hasn't been finished since October. I’ve called a bunch of times and tried to follow up, but I haven’t heard anything back, and the system still says the installation service is on its way. It just adds to the frustration that I've already paid for the assembly service. Since I waited forever, I had to put the wardrobe together on my own. I need to get a refund for the installation fee I paid, and I need it urgently. If this problem isn't sorted out soon, I'll need to take legal steps. This whole situation has been really stressful, and I just want Vivense to take this seriously and get the refund sorted out right away.
Hello, The issues you have reported have been resolved, and your satisfaction has been ensured. Due to the importance we place on customer satisfaction, feedback from our valued customers is very important to us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
