Purchased a wardrobe from Vivense, and also paid for the installation service 4 months ago. No one came to do the installation till this day, I even emailed them several times and they said they will send someone to install it but never. I do not recommend purhcasing anything from Vivense ever again. Really bad in customer service.
The assembly of the wardrobe I bought from Vivense still hasn't been finished since October. I’ve called a bunch of time...s and tried to follow up, but I haven’t heard anything back, and the system still says the installation service is on its way. It just adds to the frustration that I've already pai
I’m complaining about Vivense for sending a broken part and then delaying the installation for a month despite sending t...he correct piece afterward. I purchased a four-drawer dresser and have been waiting for installation for over a month. Every time I reach out, they promise to "get back soon," but
I bought a wardrobe from Vivense, but they sent the wrong parts. They initi...ally said the correct pieces would be sent later, but nothing was done. The
We haven't been able to reach them for the past month for the installation service that is supposed to be done within a ...week after delivery. Reaching Vivense by phone is basically impossible, just so you know. If you're looking for someone to talk to, forget it—there simply isn't anyone. When you tr
Not only Vivense has charged us twice for one gardobe, but it took weeks to get the money back. After having it delivere...d, we did not get any info about the assembly of the furniture. The telephone is rarely answered, so we had to go to the store to ask when will they come to install it. They said w
