My Viomi S9 robot vacuum started having a fan issue just six months after I bought it. I sent it for repairs, and it just came back today. Another issue has arisen - the Home button is unresponsive and resetting is not an option. Pressing both the Power and Home buttons at the same time doesn't seem to do anything. It's not able to connect to Wi-Fi either. It's quite peculiar that it malfunctioned immediately after being serviced. Viomi has proven to be a disappointing decision.
I bought the Viomi S9 robot vacuum about four years ago, and I honestly regret every bit of it. The experience has been a complete disappointment. The app barely functions, especially on iPhone, and the vacuum itself is practically useless. It can’t locate the charging dock, it won’t start cleaning...
I recently bought the Viomi S9 Robot Vacuum Cleaner and was unhappy with its performance. Even though it has been serviced five times, the machine is constantly running out of power, and the problem has not been resolved. The machine has been in service for the majority of its life, and the problem ...
I purchased the Viomi V2 Pro robot vacuum, and for the past 3 months, I haven’t been able to use it at all. The device automatically shuts itself off every time I try to operate it. I’ve tried resetting it and reconfiguring it from scratch. During setup, it begins mapping as expected—but then it tr...
We bought the Viomi v5 Pro robotic vacuum five months ago, and ever since then, it has been a constant source of frustration because it cannot stay put, as it only cleans the living room before going back to its charging station. My purchase of the V5 Pro was, unfortunately, the worst decision I've ...
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