Viagogo listed my tickets for resale, but I haven’t been paid; how can I get my money?

I am submitting this as a formal complaint regarding Sale No. 634613821 for Harry Styles at Johan Cruijff Arena (Amsterdam Arena), Amsterdam, Netherlands, sold on 28 January 2026 via Viagogo. After completing the sale, I discovered that your platform does not accept Georgian IBANs, which makes payou...

I am filing this complaint regarding Viagogo’s failure to process payment for a ticket sale that has been fully completed and confirmed on your platform. I sold two tickets for the event “Boiler Room Türkiye – Day 2” through Viagogo (Sale ID: 557599619) for a total amount of 7,200 TRY. The original ...

I listed my ticket on Viagogo for the Fenerbahçe – Galatasaray match held at Chobani Stadium, located in the Fenerium Upper G block. On November 18, I received a notification that the ticket had been sold. I then uploaded the ticket to the system, and the buyer approved it. A few days before the ma...

On September 16, 2025, I purchased a ticket for the Galatasaray–Bodo Glimt match through Viagogo for €270, paying by credit card. However, since I could no longer attend the game, I decided to resell the ticket through Viagogo, as the platform explicitly allows during the purchase process. Even tho...

I purchased a ticket for the M***** O**** DJ event held on September 24 through Viagogo. In August, I listed and sold that same ticket on the Viagogo platform. However, even after two months, I still haven’t received the ₺5,000 payment for the sale. The reference code for my transaction is 622424373...

Around 10 June, I sold my standing category ticket for Dua Lipa’s concert in Milan through Viagogo. I personally attended the concert with my own ticket without any problems. However, Viagogo later claimed that the buyer of my resold ticket could not enter the event and, without providing me with an...

Just had a terrible experience with Viagogo—DO NOT BUY! I had tickets for the Oasis concert today. I received the tickets on July 9 and contacted them right away, but I had already resold the tickets and couldn’t transfer them to the buyer. I spent four days calling them, and yesterday, the tickets ...

I've been selling my tickets through Viagogo since the beginning of the first month. I didn't have a single violation. But in the fifth month, there was a Real Madrid vs. Barcelona match on the 11th of the fifth month. I had sold the tickets, but an error occurred while ordering tickets. The mistake...

Hello, I purchased two tickets via Viagogo for the Jennifer Lopez concert originally scheduled for July 4 at Festival Park Yenikapı in Istanbul. Each ticket cost $246, and with the site’s commission, I paid a total of $571.30. Later, I found out the concert was postponed to August 5. Since I will be...

Viagogo is absolutely a site to avoid when buying or selling event tickets. It shows up first in search results, especially when you’re urgently looking for tickets, but don’t be fooled—this platform is misleading and can cost you dearly. I bought a ticket through Viagogo and later decided to resel...

On September 30, I purchased a ticket from Viagogo for the S*** E***** concert**. Unfortunately, the event was postponed, and ever since then, I haven’t received a refund—even though the concert never took place on the scheduled date. I tried selling the ticket through Viagogo’s platform, but that ...

I purchased a ticket for the E* S**** concert** on Viagogo without knowing much about their policies. However, I later realized that I would not be in Istanbul on that date, so I tried to return the ticket for a refund. Unfortunately, Viagogo informed me that refunds are not possible but that I coul...