First of all the website is a nightmare. Many of the button pics are missing, so you can just navigate by chance. When I complained about these issues I was advised to use different computers/browsers, which is not the case obviously in case of missing files... As an engineer I managed to proceed blindly and made my appointment. I booked my reservation without any special offers and received my receipt mentioning I had paid everything online, almost one month ago. On Friday, when my appointment was on Monday at 8:15 am, I received an email that said I had to pay extra because of the hour of my appointment. Naturally, I protested via phone, email, and face-to-face on the day of the appointment. The result I got from each attemp is that there is nothing they can do and there is nobody in VFS center who has authority. At the end I was forced to pay an extra amount of 55 euros without receiving any VIP service. Unfortunately, as a last resort I am going to complain officially to governmental bodies.
I made an appointment for a VFS Global France visa. I didn't know that the appointment center was different depending on the region. This information is not written in the region selection while making an appointment. This information should be provided on the page that opens when selecting this reg...
VFS Global has been one of the worst customer service experiences I’ve ever had. After waiting nearly 2 months to even make it onto the appointment waitlist, I finally received an email stating I had 24 hours to book my visa appointment. But when I clicked the link, the page gave technical errors no...
VFS Global, the company that monopolizes visa applications for certain countries, has an absolutely dysfunctional website. It is impossible to register, and even if you somehow manage to, you cannot log in. If you forget your password, the reset email never arrives. This level of incompetence is una...
I am trying to make an appointment for a Netherlands application via VFS Global. I am following four offices, including Beyoğlu and Altunizade in Istanbul, as well as Bursa and Edirne, but appointments never open. I entered the waiting list for the Edirne and Beyoğlu offices, a link came, but when I...
I'm writing to tell you about my experience with the online platform from VFS Global. Even though I put my address as Antalya, I was still able to cho...
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