I keep encountering the "Your account is not active" error while trying to access VFS Global for my Netherlands visa application. Previously, I received an activation email at my registered email address and successfully activated my account. After registering, I was able to log in several times and even booked an appointment. Despite this, I continue to receive this error.
When I try to reactivate, I don't receive any email, and the following message appears on the screen: "To continue with the appointment system, please resend the activation email. Click the link in your registered email to activate your account. If you do not receive the email, your account is either active or non-existent."
When I select the "Forgot Password" option, I receive this message: "Your email address is not registered. Please create an account."
When I try to re-register, I get this warning: "The mobile phone number is already registered with VFS. Please try reconnecting using the same number."
I have reported this issue multiple times to i*************@vfshelpline.com under Ticket#681960, but unfortunately, we have yet to reach a satisfactory resolution.
Can you please assist me with this matter?
Best regards,
Hey there, even though I've been registered with VFS Global before, I'm having trouble logging in to schedule a visa appointment. Whenever I try to get an activation code sent to my email, I never seem to receive any emails. Whenever I attempt to create a fresh account, a bothersome error message po...
Encountering a bothersome issue with the VFS Global website. Even though I've already registered, the site insists that I haven't, and when I attempt to register again, it informs me that my phone number is already being used. I have encountered an issue where password reset emails are being sent su...
I'm having trouble logging into VFS Global even though I've registered before. Whenever I ask for an activity code to be sent to my email, I never seem to receive any emails. Every time I try to make a new account, I get an error message saying that my phone number is already registered in the syste...
I’m living abroad, and my mother is planning to visit me, so we’ve been trying to book an appointment for her visa through VFS Global. However, we can’t even create an account. It says an activation email has been sent, but we haven’t received anything despite multiple attempts. We’ve tried over and...
I've been trying to schedule a visa appointment through VFS Global for about a week now, but despite registering, I can't log in to create an appointment. It says my account is not active. When I try to reset my password, it keeps redirecting me to the same page. I've called customer representatives...
Comments