Persistent Issues With VFS Global Visa Appointment System

November 9, 2023 8:36 PM938

I've been trying to schedule a visa appointment through VFS Global for about a week now, but despite registering, I can't log in to create an appointment. It says my account is not active. When I try to reset my password, it keeps redirecting me to the same page. I've called customer representatives multiple times, and they suggest trying different browsers, which I've already done. Another representative advised getting a new email address, but that hasn't solved the issue. I've never faced such problems with any other visa appointment service before. This level of poor service is really unacceptable.

November 14, 2023 11:35 AM (4 days after complaint)

Dear Applicant, First of all, we would like to thank you for your feedback sent to our VFS Global & Gateway Visa Application Center. To provide you with faster service, we kindly ask you to send your request along with your contact information. We would like to inform you that we will be happy to assist you. Best regards, VFS Global & Gateway Customer Relations Management

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