Vecteezy charged me after trial, how can I get a refund and cancel fast?

If Vecteezy charged you after a free trial, you should act fast to cancel and request a refund:

Cancel your subscription immediately;

• Log into your account
• Click your profile (top right) → “Settings”
• Go to “Plan & Billing”
• Click the 3 dots → “Cancel plan”

Canceling stops future charges, but access continues until the billing period ends

• If you used:
– PayPal → cancel automatic payments in PayPal
– App Store / Google Play → cancel in subscriptions

Gather your proof;

• Take screenshots of:
– Charge on your card
– Trial offer (if available)
– Account subscription status

This is important for refunds.

Request a refund immediately;

• Contact Vecteezy support
• Include:
– Your account email
– Payment date and amount
– Explain it was after trial

• Ask clearly:
“Cancel my subscription and refund the trial charge”

Refunds are possible if:
– You request within ~30 days
– You didn’t download many files

If Vecteezy ignores you, share your experience or file a complaint on Xolvie to escalate the issue.