I am receiving bank statements from Vakıfbank, as well as other organizations that are not intended for me. I contacted Vakıfbank via email, which they never responded to. Finally, I called them, and they said that they cannot do anything since I don't have an account there or a Turkish ID number.
I have a serious problem with VakıfBank, which is why I'm writing this. I expected a big bank like this to follow transp...arent policies and fundamental customer rights because I live in Turkey. Regretfully, I didn't have that experience. The bank limited access to my personal funds without providing
I had outstanding debts related to two different enforcement files belonging to VakıfBank. I paid both debts in full in ...a single payment about three months ago. Despite this, deductions from my salary continued, so I requested a refund for the overpayments taken after the debts were already closed.
Vakıfbank reissued an additional card that I had previously cancelled, without my knowledge, stating that its expiration... date had passed. They mailed the card to an address I haven't lived at for two years, which is a thousand kilometers away from where I currently reside. I called Vakıfbank custome
A fee was taken from my VakıfBank account without my consent. I reached out to customer service to thoroughly explain th...e issue, seeking clarity on the situation. They didn't provide any explanation or assistance; they just canceled my card and disabled it entirely. After everything, they instructed
On October 27, 2025, ₺22,502.33 was withdrawn from my VakıfBank salary account without my knowledge or consent. This tra...nsaction occurred entirely without my involvement, and I received no information about how or by whom the money was withdrawn. I contacted both customer service and the branch rega