Vakıfbank reissued an additional card that I had previously cancelled, without my knowledge, stating that its expiration date had passed. They mailed the card to an address I haven't lived at for two years, which is a thousand kilometers away from where I currently reside. I called Vakıfbank customer service over 20 times, but they still couldn't find my card in their system or update my address. This has created a significant hassle, putting me in a tricky position with no solution in sight. I anticipated a higher level of coordination and responsiveness from such a large bank. Their failure to manage such a simple problem has raised significant concerns and has greatly diminished my confidence in their services.
VakıfBank unexpectedly blocked my credit card ending in 2510 and subsequently issued me a new VakıfBank classic credit card ending in 4136. I noticed that all of my points from the 2-year exemption suddenly vanished, and to make matters worse, my credit limit was also decreased. Unfortunately, the c...
I used my VakıfBank debit card to deposit money into my account at a Halkbank ATM, but the machine swallowed ₺400. I promptly contacted customer service about the issue. After ten days, they refunded ₺200 of the total amount, but the other ₺200 has still not been returned, even after two months have...
A fee was taken from my VakıfBank account without my consent. I reached out to customer service to thoroughly explain the issue, seeking clarity on the situation. They didn't provide any explanation or assistance; they just canceled my card and disabled it entirely. After everything, they instructed...
My Vakıfbank credit card just arrived, but reaching customer service has been an absolute ordeal. I spent hours trying to navigate the automated system, but it kept redirecting me to unhelpful options. Under these circumstances, I’ve decided not to use the card and have temporarily reported it as lo...
Kuryenet has been unable to deliver my Kuveyt Türk card for two months. I can't understand how they operate as a courier company. Due to an address error, they failed to make the first delivery, and it seems like they have no knowledge of a communication tool called the phone since they never called...
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