I took out 8,500 baht while I was overseas using my VakıfBank debit card, but then I saw it showed up on my account as -9,800. When you factor in exchange rates and anticipated taxes, it comes to about a 13% fee, which is way higher than the usual 4-5% fee I’ve seen with other cards. On top of everything, there was an extra charge added to this amount without any explanation, which really left me confused and worried. I’m trying to figure out what this extra deduction is for, but since I haven’t gotten a clear answer or any transparency from VakıfBank, I’m just left wondering about their practices. This has really messed things up for me, especially because I count on my bank to manage these transactions properly.
The interest on the overdraft account I used at VakıfBank ended up being almost double what it was supposed to be. I was told the interest rate would be about 5%, so I was really surprised when I saw that nearly 11% was taken out of my account. I really don’t get where this difference came from and ...
On the morning of October 14, around 7 a.m., I made an EFT transaction of ₺5,000 through the VakıfBank mobile app. During this transaction, a fee of about ₺6 was deducted. No information about this fee was provided beforehand, and I wasn’t notified in any way. When I called VakıfBank customer servic...
On December 9, I withdrew a personal loan of ₺80,000 from my Sky Limit account using the VakıfBank mobile app. I observed a deduction of ₺3,150 labell...
I made a hotel reservation through the Agoda.com app, but when I checked my bank statement, I saw that the amount charged to my card was higher than the price displayed on the app at the time of booking. There was no clear explanation for this extra charge—no added service fee, no tax breakdown, not...
I’ve been using Papara for years without issue, but recently I received a balance notification only to find out that Papara had deducted a 3.5% transaction fee from the incoming amount. I wasn’t warned about this change in advance, and there was no prior agreement or notice that such a fee would be ...
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