On 16/06/2024, an amount of 2,362.50 TL was deducted from my account (account number 00158007322008315) via the VakıfBank mobile application. According to the regulations related to insurance and the insurance legislation of the Banking Regulation and Supervision Agency, Article 20, Paragraph 1 of the Consumer Protection Law No. 6502 and the Turkish Code of Obligations, the amount must be refunded to the customer's account. In this context, I request the refund of the 2,362.50 TL fee deducted under the name "Kazandıran Tarife" for the loan I took out and was forced to accept.
On June 20, 2025, I took out a ₺50,000 loan from VakıfBank through the Sky Limit option. An amount of ₺2,268 was deducted from my account under the label “VakıfBank Kazandıran Tarife Fee Collection.” I request a full and unconditional refund of this fee charged under the so-called Kazandıran Tarife....
During my loan application with VakıfBank, an amount was deducted for a service called “Kazandıran Tarife” without my consent or any prior explanation. Even though I later chose not to proceed with the loan, the fee for this package, which was deducted immediately without presenting any alternatives...
As a salary customer of VakıfBank, I applied for a ₺125,000 personal loan on 23.05.2025 for a short-term need, albeit with an unfavorable interest rate, and fully repaid the loan with interest on 10.06.2025. I took out this loan with the belief that any unused or time-based fees would be proportiona...
On December 9, I withdrew a personal loan of ₺80,000 from my Sky Limit account using the VakıfBank mobile app. I observed a deduction of ₺3,150 labell...
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