Uption Not Refunding YouTube Payment Despite Promise, Citing Google Play Issue

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September 06, 2024 9:28 pm
30

Uption promised a refund for my YouTube payment but has not fulfilled it. When I asked for the reason, they explained that the payment appears as a Google Play transaction, so they will not issue the refund. However, YouTube is clearly a Google product, so this explanation feels misleading. I believe this is deceiving customers, as they are making a distinction that shouldn’t affect the refund process. I am requesting that my refund be processed as initially promised. It’s frustrating to be caught in this situation, and I hope Uption addresses this issue promptly and provides the refund I am entitled to.

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