Unauthorized Charge by OkCupid After Cancellation

Unauthorized Charge by OkCupid After Cancellation
Unauthorized Charge by OkCupid After Cancellation
November 10, 2023 7:12 PM310

I cancelled my subscription, but OkCupid still took out almost $38, which put my account balance in the negative. I can't see the payment on Google Playstore, and the receipt doesn't mention Google at all. Even though OkCupid doesn't appear in my Google subscriptions, they keep insisting that Google is the one responsible for issuing refunds. Google, though, says they don't own the payment. I want my money back right away. I expected a smooth and transparent cancellation process, but this experience has been nothing short of a financial headache. I hope that by bringing attention to this issue, OkCupid and Google can work together to rectify the situation promptly and restore the wrongfully charged amount.

Comments

Similar Complaints

OkCupid Subscription Won’t Cancel—Keeps Charging My Card

February 16, 2025 11:06 AM96

I have been trying to cancel my OkCupid subscription, but despite my attempts, the platform continues to charge me every...

OkCupid Subscription Won’t Cancel—Keeps Charging My Card

OkCupid Premium Membership Still Charging After Cancellation

August 22, 2024 10:32 AM80

I subscribed to OkCupid, then canceled my membership, but I’m still being charged, and it’s not a small amount—it’s bein...

1

OKCupid Banned My Account After Buying Premium

February 2, 2025 1:24 PM86

OKCupid unfairly banned my account even though I had purchased a 3-month Premium subscription. To make matters worse, th...