I regularly send money to my son studying abroad, and it has always been transferred instantly. However, this month, I encountered a serious issue—the money left my account two days ago, but it still hasn’t reached his account.
When I contacted Uption customer service, they said there was a system issue and assured me it would be resolved by the evening. Yet, two days have passed, and the money is still missing. My son needs to pay his rent, and this delay has caused a major problem.
I demand an immediate resolution and an explanation for this issue. If my son's money does not arrive soon, I will take further action. This is unacceptable for a financial service.
On June 8th, I used my credit card to deposit ₺4,000 into my Uption account. The payment was successfully charged to my card and reflected in my bank statement. However, it has now been over two days and the funds have still not been credited to my Uption account. I cannot access the money I paid, a...
I chose Uption because I thought it was a fast and reliable service, but I have been waiting 12 hours for my account verification despite submitting all required identity documents correctly. I need urgent access to my funds, but the system still hasn’t approved my account. This delay has caused se...
I received an international money transfer through the Uption app, but right after that, my account was suddenly and temporarily blocked without any explanation. When I tried to log in, I was met with a message saying, “Your account has been temporarily blocked.” I have no idea why this happened, an...
I loaded funds to my Uption account using my credit card, and the payment was successfully deducted—but the money never showed up in my account. Since then, I’ve been trying to reach UPT (Uption), but it’s impossible. No one answers the phones, and they haven’t responded to any of my emails or inqui...
Hello, I need to file a complaint about UPTION. For 18 days now, I’ve been unable to withdraw money from my account, and my funds are stuck. The system says my account is "temporarily blocked," but I have no idea why. Just two days after opening the account, they blocked it without any explanation. ...
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