We bought an Apple Watch from Teknosa, and 10 days later, the company informed us that the package would be delivered via UPS Turkey. However, UPS Turkey left our package at an unknown place with an unknown person. Even when we called the call center, they replied that they couldn't see the exact place and person who received the package. They also did not get in touch with the carrier, and our package has been lost.
On November 7, I ordered a product from Apple, which was shipped via UPS Turkey. According to the tracking system, it wa...s marked as “out for delivery” on November 8, with an estimated delivery window between 9:00 AM and 6:00 PM. I stayed home all day to ensure I’d be available to receive it, but nob
On November 13, 2025, I purchased an Apple Watch SE 3 and a charging adapter from Apple’s online store. I placed the ord...er specifically by paying attention to the delivery date because the product was meant to be a birthday gift. Although my package was supposed to be delivered by UPS Turkey on Nove
The mobile phone I ordered from Apple was shipped via UPS Türkiye from Istanbul to my address in Ankara on October 10, w...ith tracking number 1ZA5X7006877341586. However, since that date, the tracking system has continuously shown the status as “in transit,” and the package has not been delivered to m
UPS Turkey insists on not delivering my order from Apple, which was shipped 5 days ago from Istanbul to a destination ju...st a 3-hour drive away. What's worse, my inquiries are either not answered or responded to with meaningless statements such as "the courier reported 'ADDRESS CLOSED'." I've been at
On August 14, 2025, I shipped an important package with UPS Turkey to be delivered to Ankara. The tracking number is 1ZW...432Y36849820996. Despite the urgency of this shipment, more than 10 days have passed and my package is still missing. UPS customer service keeps telling me it was misplaced in thei