I am experiencing serious inconvenience due to the UPS delivery process in Bodrum. While my package was still showing as “in transit” in the system, it was suddenly marked as out for delivery without any prior notice. I was called at 2:52 PM, but I was unable to answer at that moment. When I called back around 2:57 PM, no one answered.
There appear to be two UPS branches in Bodrum, but it is impossible to reach either of them by phone. Since I have been unable to communicate effectively with either the courier or the branch, the entire day has been left uncertain in terms of when or how my package will arrive. We are essentially forced to wait from morning until evening, relying purely on chance. I do not believe this type of operation reflects good customer service or a professional delivery standard.
My primary request is that my package be delivered to my address as soon as possible. If the courier cannot deliver it, I at least expect to be contacted by phone and provided with a clear location or branch detail so that I can pick it up myself. I also request that the issue of being unable to reach both the courier and the Bodrum branches by phone be investigated and that I receive a response regarding this matter.
On 05/09 at 22:50, UPS marked my shipment (tracking number: 1Z72330W6800709826) as delivered, yet I have not received the package. This delivery is extremely important to me, as it was sent by a consulate, and the contents are highly valuable. My delivery address is Büyükhasbahçe Mahallesi, Alanya....
My package was sent by the Bulgarian Consulate in Bursa to Denizli using UPS, and it’s been over two weeks with absolutely no update or delivery. I haven’t received anything, and worse—UPS claims the package has already been delivered. How is that even possible when I never received it? To make thi...
For my shipment sent via UPS Turkey with tracking number 1Z93W2006804353298, I received an SMS around 5:00 PM on November 20 stating that the package had been “delivered,” yet it was absolutely not received. The shipment was supposed to be delivered to my home, and the recipient was at the address a...
I missed a call from the UPS courier because I didn’t have my phone with me at the time, and since I didn’t answer, they didn’t deliver my package. When I tried to call back, the line was unavailable. I’ve been waiting for this delivery for days, and honestly, I don’t think ringing the doorbell woul...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
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