On 23.11.2023, I had a cargo that needed to be delivered from Istanbul to Antalya very urgently, so we wanted to use the UPS company's fast shipping service. We delivered our cargo to the Istanbul sisli branch and paid the specified service fee to the branch. Although it was promised that our cargo would be delivered on 24.11.2023 at 12.00 noon, our cargo was still not delivered to us as of 24.11.2023 - 17.49 hours. When we try to reach the UPS Antalya branch, the phones are directed to central customer service and the customer representative says that our cargo was last transferred from Istanbul to Antalya and does not have more information. Should I complain that this UPS company cannot deliver the cargo at the promised time, should I complain that the cargo that I need to reach today and that I need urgently, should I complain that I cannot reach any branch of this company called UPS, should I be directed to customer service while trying to reach the branches and never get information, should I complain that there is no current cargo information in the cargo tracking system on the website? As of this hour, this UPS company has seriously victimized me, and I have collected my evidence about the relevant service and contacted my lawyer to apply to the Consumer Courts. I would like to appeal to friends who are considering using this cargo from here but who browse the complaints beforehand. Never and never even think of getting service from this cargo.
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
Our parcel from Izmir to Istanbul, which we gave to UPS cargo on 25/07/2023, should have arrived the next day, but it was delivered on 28/07/2023 in the afternoon. The 10 kg of butter and other food products in the cargo were delivered in a completely spoiled state. When we called and asked UPS carg...
On 16.05.2023, Marka Park Mağazacılık ve Pazarlama a.s., my cargo package was delivered to UPS cargo on 17.05.2023. Since then, my parcel has still not been delivered. It seems that the courier is out for delivery, then the cargo does not come, it was like this for 2 days. It was said to be waiting ...
I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict th...
My shipment, handled by UPS and detailed in the attachment, was not delivered within the specified timeframe. The Elazig and Tunceli branches are unresponsive to my calls, and when contacting customer service, I receive a dismissive response stating that my request has been logged without any real s...
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