I have been consistently experiencing issues with shipments delivered through the UPS Turkey Zonguldak Central branch. Over the past month, I have had three deliveries—two about a month ago and one today—and each time, the packages have arrived torn and damaged.
When the packages are delivered, the boxes are visibly ripped, and the items inside have broken or cracked lids and packaging. I also have photos documenting these damaged deliveries. In addition, the female courier who delivered the packages had a very disrespectful and unpleasant attitude. Instead of assisting with the issue, she responded in a dismissive and rude manner.
I request that UPS Turkey compensate me for the damaged items delivered in this condition and take the necessary action regarding the delivery personnel to prevent this situation from happening again. I also ask that my issue be resolved and that I receive a response regarding this matter.
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
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